75bdbd Privacy Policy
Protecting your personal information is our top priority. In this policy, we clearly explain how your information is collected, stored, and used.
Introduction
75bdbd is a trusted online casino and cricket betting platform in Bangladesh. We take our users' privacy very seriously. This Privacy Policy ("Policy") explains how 75bdbd collects your personal information, how it is used, with whom it may be shared, and how you can maintain control over your information.
By using the 75bdbd website or services, you will be considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.
Important: This policy applies only to 75bdbd's own website and services. For the privacy policies of third-party websites or platforms, the respective policies of those sites will apply.
What Information We Collect
75bdbd collects certain types of information to improve the quality of service for our users and to operate a secure platform. This information is divided into the categories listed below.
1.1 Personally Identifiable Information
During account registration, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Government-issued ID details (for KYC verification)
- Permanent address
1.2 Financial Information
For transaction processing, we collect:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date and amount
1.3 Technical Information
Information about your device and connection is collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Login time and session duration
1.4 Gaming Activity Information
Information about your activity within our services is collected:
- Game play history and preferences
- Bet amounts and results
- Bonus receipt and usage records
- Activity logs on the platform
Purpose of Information Use
75bdbd uses collected information for specific and lawful purposes. We do not collect or use any information unnecessarily.
2.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, promotions, and rewards
- Providing customer service and support
- Resolving technical issues on the platform
2.2 Identity Verification and Security
- Completing the KYC (Know Your Customer) process
- Confirming the account age requirement (21+)
- Preventing fraud, money laundering, and suspicious activity
- Preventing multiple accounts by the same person
- Maintaining the overall security of the platform
2.3 Responsible Gaming Support
- Identifying unusual gaming behaviour
- Assisting with self-exclusion or limit-setting when needed
- Providing information related to responsible gaming
2.4 Communication and Promotions
- Sending important messages related to transactions
- Notifying you about new bonuses and offers (only with your consent)
- Informing you about changes or updates to the platform
- Collecting customer surveys and feedback
Your Right: You may request to opt out of promotional communications at any time. However, essential messages related to transactions and your account will continue to be sent.
Information Sharing and Disclosure
75bdbd does not sell your personal information to third parties. However, in certain specific circumstances, your information may be shared in a limited manner.
3.1 Service Provider Partners
Information may be shared with certain trusted service providers for the operation of the platform:
- Payment Processors: bKash, Nagad, Rocket, Upay and associated banks for transaction processing
- Game Software Providers: Relevant information as required for game operations
- KYC Verification Services: For identity confirmation
- Cybersecurity Services: For platform protection
These partners are obligated to use information in accordance with our instructions and may not use it for their own purposes.
3.2 Legal Obligations
In the following cases, we may be legally required to provide information:
- Court orders or legal proceedings
- Assisting government or regulatory authority investigations
- Complying with anti-terrorism and anti-money laundering laws
- Assisting in the investigation of fraud or cybercrime
3.3 Business Transfers
If in the future there is any change in the ownership or business structure of 75bdbd (such as a merger or acquisition), your information may be transferred to the new ownership. However, they will also be obligated to comply with the terms of this Privacy Policy.
Cookies and Tracking Technologies
4.1 What Cookies Are and How They Are Used
Cookies are small text files stored in your browser. 75bdbd uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions and ensuring core site functionality
- Functionality Cookies: Remembering your language preferences and settings
- Analytics Cookies: Understanding and improving how the site is used
- Security Cookies: Detecting fraud and ensuring account protection
4.2 Cookie Controls
You can control cookies through your browser settings. However, please note that disabling essential cookies may disrupt some core functionality of the site and you may not be able to use the service.
Data Protection Measures
75bdbd adopts the highest industry-standard technical and organisational measures to protect your information.
5.1 Encryption Technology
All data is protected by SSL (Secure Sockets Layer) encryption. All information exchanged between your browser and our servers is transmitted over encrypted channels.
5.2 Access Controls
Only authorised personnel can access your information. Each staff member's access is restricted according to the needs of their role and all access is logged.
5.3 Secure Data Storage
Your information is stored on secure servers and backed up regularly. Sensitive information such as passwords is stored in hashed form.
5.4 Security Monitoring
Our security team monitors the platform 24/7. Unusual activity is automatically detected and necessary action is taken.
In the Event of a Data Breach: If a data breach occurs that may affect your rights and interests, 75bdbd will notify you within the appropriate timeframe as required by law.
Data Retention Period
6.1 General Retention Policy
We retain your information for as long as your account is active and, even after it becomes inactive, for as long as necessary to meet applicable legal obligations.
6.2 Retention Periods for Specific Types of Information
- Financial and Transaction Records: For the period determined by legal requirements
- KYC and Identity Information: In accordance with applicable regulatory guidelines even after account closure
- Gaming History: For the period required for responsible gaming and dispute resolution
- Communication Records: For the period required to improve customer service quality
6.3 Data Deletion Requests
In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not be possible to delete some information before a specified period. For such requests, please contact our customer service.
Your Privacy Rights
75bdbd respects your privacy rights. You have the following rights:
Right of Access
You have the right to request a copy of the information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
Right to Withdraw Consent
For information processed on the basis of consent, you may withdraw that consent at any time.
Right to Lodge a Complaint
If you have concerns about the processing of your information, you may lodge a complaint with the relevant authority.
Protection of Minors' Information
75bdbd is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using 75bdbd, please contact us.
Policy Changes and Updates
9.1 Notice of Changes
75bdbd reserves the right to update this privacy policy as needed. For any significant changes, we will:
- Update the policy date on the website
- Notify you by email in the case of important changes
- A notification may be displayed when you log in to the platform
9.2 Recommendation to Review the Policy
We recommend that you review this privacy policy on a regular basis. If you continue to use 75bdbd services after any changes, it will be assumed that you agree with the updated policy.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our customer service team is available around the clock to assist you in Bengali.
For privacy-related requests, please write "Privacy Policy — Request" as the subject of your email. We will do our best to respond as soon as possible.
This privacy policy is an integral part of 75bdbd's terms of service. For more information, please read our Terms and Conditions and Responsible Gaming Policy.